Sign up for defect repair

Name

This field is for validation purposes and should be left unchanged.

It's unfortunate that the Spotter is defective, we'll resolve this for you quickly.
Please fill out the form below completely. We will then send you an email with instructions for sending the product back.

Return reason(Required)

Reason(Required)

Order number of the order

The order number of the order can be found on the order confirmation email, on the packing slip that came with the product, or on the bank statement.

Spotter code(Required)

The Spotter code is on the blue card and consists of 12 letters. Please enter it without dashes.

I want to return a second Spotter.

2nd Spotter

Spottercode(Required)

The Spotter code is on the blue card and consists of 12 letters. Please enter it without dashes.

Casenummer

In contact with our support department, you received an email containing a case number. You can mention this number here so that we have the correct information at hand. A case number consists of 8 digits.

Your details.

Type of customer(Required)

Consumer

Business

Company name(Required)

Name(Required)

First Last

Address(Required)

Street and house number Postal code City Country

Email address(Required)

Additional information

Any additional information regarding the return shipment.

Just to be sure(Required)

Send only the Spotter itself. All packaging and accessories do not need to be sent!