How can I return a product?
We’re sorry to hear that you’re considering returning your purchase. We would like to do everything we can to ensure that the product meets your needs and expectations. If you complete the contact form on our website, we will get in touch with you as soon as possible.
Returning a defective product
If your Spotter is not working as expected, our customer service team will be happy to investigate the issue for you. Complete the contact form on our website and you will receive a response within 48 hours, often within just a few hours.
Returns within 14 days
If you are a consumer and wish to cancel and return your purchase, you may do so within 14 days of purchase. The right of withdrawal does not apply to business purchases.
Please complete the return form and you will receive instructions on how to return the product.
Please note: You can only exercise your right of withdrawal if the product and its packaging are in their original, complete, and undamaged condition. All supplied documentation, warranty certificates, and packaging materials must be included with the return shipment. Before making a warranty claim, please read the warranty terms and conditions carefully.
