Before using the Pet Spotter, fully charge the battery in 2 to 3 hours. To do this, use the supplied USB cable with which the Spotter can be charged magnetically….

See which product you have and how best to charge the Spotter. Spotter GPS Watch Use the supplied USB cable for charging. Place the two dots of the charger on…

This is displayed in a different way for each product, which we explain per product below. Spotter GPS tracker If the blue LED light on the Spotter GPS Tracker lights…

Sometimes this can happen due to a typo. The 12-letter Spotter code is long and therefore a mistake in copying is easily made. Try again and if this does not…

First check whether the Spotter code (on the blue card) has been entered correctly. It seems like a logical step, but we regularly notice that the Spottercode code is copied…

We are sorry that you have not yet been able to download the Spotter app. We will help you with this by following the steps below. Step 1: Internet connection…

The Spotter app is regularly updated with new features or fixed bugs. It is therefore important to keep an eye on these updates. Often these updates are automatically pushed to…

If your Spotter does not provide a location and should, we have drawn up a step-by-step plan for resetting the Spotter. Click on the product you have below and follow…

If the Spotter app worked properly previously, but currently no longer works, follow the steps below: If you are still experiencing difficulties, you may contact our customer service via the…