Returns within 14 days

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This field is for validation purposes and should be left unchanged.

We are sorry that the purchase did not meet your expectations. We are happy to assist you with the return. Please indicate below where you purchased the product so that we can provide you with the correct instructions.

Where did you purchase the product?

Purchase via the Spotter webshop.

Purchase at an (online) retailer.

If you purchased the product at a retailer (not directly from Spotter), you can return the product there.

Have you already topped up the Spotter with usage costs and want to cancel this purchase?

Click here

Purchase via the Spotter webshop.

Please complete the form below in full. You will then receive the instructions to return your purchase via email.
Note: If you purchased the product for business purposes, returning it is unfortunately not possible.

Reason for return(Required)

This can be resolved by our customer service!

Click here

If you still want to return the Spotter, please fill in the details below.

What was difficult about the product?(Required)

What did you find difficult to use?(Required)

Which feature do you miss?(Required)

Reason(Required)

Order details

Order details(Required)

The order number of the purchase can be found on the order confirmation email, on the packing slip delivered with the product, or on the bank statement.

Spotter usage costs

I have upgraded my Spotter and would also like to cancel this purchase.

Order details usage costs(Required)

The order number of the purchase can be found on the order confirmation email or on the bank statement. The order number consists of 9 digits starting with 111, 211, 311, 411, 521, 711, 911.

Your details

Name(Required)

First Last

Email address(Required)

Additional information

Any additional information regarding the return.

Just to be sure(Required)

I am aware that the product and packaging must be in original, complete, and undamaged condition to be eligible for the right of withdrawal. All accompanying documentation and packaging materials must be included with the return.