{"id":1263,"date":"2023-01-05T10:51:25","date_gmt":"2023-01-05T09:51:25","guid":{"rendered":"https:\/\/www.spottergps.uk\/?page_id=1263"},"modified":"2023-01-20T14:12:57","modified_gmt":"2023-01-20T13:12:57","slug":"i-cant-add-my-spotter","status":"publish","type":"page","link":"https:\/\/www.spottergps.com\/en\/faq\/app\/i-cant-add-my-spotter\/","title":{"rendered":"I can&#8217;t add my Spotter"},"content":{"rendered":"\n<p>Sometimes this can happen due to a typo. The 12-letter Spotter code is long and therefore a mistake in copying is easily made. Try again and if this does not work, the following may apply:<\/p>\n\n\n\n<p><strong>The Spotter has already been added to another account<\/strong><br>If you cannot add your Spotter to an account, the Spotter may still be linked to another account. For example, your old email address. The Spotter can only be linked to one email address. To solve this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/my.spottergps.com\/\" data-type=\"URL\" data-id=\"https:\/\/my.spottergps.com\/\">Log in<\/a> to your online account.<\/li>\n\n\n\n<li>Go to \u201chome\u201d on the menu.<\/li>\n\n\n\n<li>Select the Spotter on the map.<\/li>\n\n\n\n<li>Click on the Spotter and go to \u201cSettings\u201d.<\/li>\n\n\n\n<li>Click on \u201cremove system from account\u201d.<\/li>\n\n\n\n<li>Then click on \u201cdelete\u201d again if you are sure.<\/li>\n\n\n\n<li>The Spotter has now been removed from the account.<\/li>\n<\/ol>\n\n\n\n<p>You can now add the Spotter to the new account using the Spotter code. Due to privacy reasons (GDPR), we cannot remove the Spotter from your account for you.<\/p>\n\n\n\n<p>Still not working? Please contact our <a href=\"https:\/\/www.spottergps.uk\/spotter-customer-service\/\" data-type=\"URL\" data-id=\"https:\/\/www.spottergps.uk\/spotter-customer-service\/\">customer service<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes this can happen due to a typo. The 12-letter Spotter code is long and therefore a mistake in copying is easily made. Try again and if this does not work, the following may apply: The Spotter has already been added to another accountIf you cannot add your Spotter to an account, the Spotter may [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":1468,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"faq-content.php","meta":{"_acf_changed":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-1263","page","type-page","status-publish","hentry","category-faq"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>I can&#039;t add my Spotter - Spotter England<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spottergps.com\/en\/faq\/app\/i-cant-add-my-spotter\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I can&#039;t add my Spotter - Spotter England\" \/>\n<meta property=\"og:description\" content=\"Sometimes this can happen due to a typo. 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